Toyota of Walnut Creek

"...we can trust Walnut Creek Toyota..."

I would like to thank "everyone" that I came in contact at Walnut Creek Toyota, especially Chuck Kelly Service Advisor, Darrell Beck Assistant Service Manager, and Rich Doherty (spelling?) who I believe is an Assistant Manager. Also I wish to thank the young lady who waited on me at the cashier counter along with the other gentlemen who greated me along with the young ladies and that offered to help me as well as offered to get me refreshements as I waited my 4Runner. All the employees at Walnut Creek Toyota are always very helpful and friendly and my Wife and I feel we can trust Walnut Creek Toyota for great service and feel our Toyota's are receiving the best of care. Thank you

Ernest H,Concord, CA

"very friendly and helpful..."

The negotiation was very easy and Christian was very accommodating with having his assistant pick me up from the train station when I came into purchase. Both Christian and his assistant was very friendly and helpful.

Lincoln T,Fairfield, CA

"...friendly, efficient and AWESOME!"

I was amazed that I could bring in my car (with failing brakes), have it immediately looked at, and fixed with just a few hours...and on a weekend! My service worker, Joe Maligat was friendly, efficient and AWESOME!

Denae L,Vallejo, CA

"Reliable, courteous, knowledgeable..."

I would refer to Toyota Walnut Creek if anyone wants to buy a Toyota.  Reliable, courteous, knowledgeable staff.

Greg B,Dublin, CA

"...great customer service..."

My experience at Toyota is always good but this last time Carlos A. and Stephanie R. made it greater, they sure know how to make a happy customer. I like to spoil my two Toyotas at TWC and I am sure I will keep doing it if I keep getting this great customer service.

Esmerelda M,Walnut Creek, CA

"Very, very helpful..."

The Service adviser was very helpful. He addressed all of my questions and concerns. He also was able to explain what was going on with my car so that I could understand even though I don't know much about cars.

Melissa C,Concord, CA

"Going the extra mile..."

The cashier with whom I dealt (Amelia?--former salesperson) was wonderful. She came out and helped me get my BlueTooth set up. Many folks would have been unwilling to make that extra effort, so I hope you will recognize her for going the extra mile.

Clement G,Dublin, CA

"ALL were smiling..."

The service staff was wonderful Employees were very busy, yet very friendly and ALL were smiling. Chris Sims took very good care of me and got me in and out. I traveled 80 miles to this dealership and passed 5 on the way because of the awesome and positive staff at Walnut Creek Toyota. I will be back for every service.

Colette P,Modesto, CA

"I like this..."

I definitely support this "Gone Green" project. It's nice to see companies coming up with ways to make less of an impact on our environment.

Sarah H, Dublin, CA

"Best car buying experience ever!"

Our salesperson Mario was very thorough and spent quite a bit of time with us answering all of our questions and making sure we got all our questions answered. He showed us and explained many different options and asked questions about us to make sure that the car we were getting was matched to us. This was by far the best car buying/leasing experience we've ever had!

Javier V,Oakland, CA

"Completely positive experience"

 It was a completely positive experience. I'll buy my next car at W.C. Toyota because of the wonderful service. Thank you!

Susan L,Brentwood, CA

"...your dealership exclusively..."

No one except your dealership technicians has touched my Sienna in the 12 years I've owned it. That's because you CONSISTENTLY give excellent, friendly and caring service. As long as THAT continues, I will continue to patronize your dealership exclusively...

Charles D,Antioch, CA

"I was in and out..."

The Service representative was friendly you can feel the team work I was in and out within a few hours, thanks to you all!!!

Retha C,Oakland, CA

"5 stars..."

Al, the Service Mgr., is always excellent in customer service, helpfulness and recommendations. Diane, the Service Advisor was 5 star..she knew exactly where our car was and when it would be completed when we called..she didn't have to put us on hold. She is by and far the BEST Service Advisor we've ever had.

Patte S,Dublin, CA