"...we can trust Toyota Walnut Creek..."
I would like to thank "everyone"
that I came in contact at Toyota Walnut Creek, especially Chuck Kelly
Service Advisor, Darrell Beck Assistant Service Manager, and Rich Doherty
(spelling?) who I believe is an Assistant Manager. Also I wish to thank
the young lady who waited on me at the cashier counter along with the
other gentlemen who greated me along with the young ladies and that
offered to help me as well as offered to get me refreshements as I waited
my 4Runner. All the employees at Toyota Walnut Creek are always very
helpful and friendly and my Wife and I feel we can trust Walnut Creek
Toyota for great service and feel our Toyota's are receiving the best
of care. Thank you
Ernest H, Concord, CA
"very friendly and helpful..."
The negotiation was very
easy and Christian was very accommodating with having his assistant
pick me up from the train station when I came into purchase. Both Christian
and his assistant was very friendly and helpful.
Lincoln T, Fairfield, CA
"...friendly, efficient and AWESOME!"
I was amazed that I could
bring in my car (with failing brakes), have it immediately looked at,
and fixed with just a few hours...and on a weekend! My service worker,
Joe Maligat was friendly, efficient and AWESOME!
Denae L, Vallejo, CA
"Reliable, courteous, knowledgeable..."
I would refer to Toyota Walnut
Creek if anyone wants to buy a Toyota. Reliable, courteous, knowledgeable
Greg B, San Francisco, CA
"Jon is a star employee and a valuable business asset..."
Jon was honest, ethical, enjoyable to talk to, very knowledgeable, and
uniquely straightforward about the difficulties of securing
exactly what we wanted. Jon obviously cares about his customers and not just the sale.
Peter and Irene M, Pleasanton, CA
"...great customer service..."
My experience at Toyota is
always good but this last time Carlos A. and Stephanie R. made it greater,
they sure know how to make a happy customer. I like to spoil my two Toyotas at TWC and I am sure I will keep doing it if I keep getting this great
Esmerelda M, Walnut Creek, CA
"Very, very helpful..."
The Service adviser was very
helpful. He addressed all of my questions and concerns. He also was
able to explain what was going on with my car so that I could understand
even though I don't know much about cars.
Melissa C, Concord, CA
"Going the extra mile..."
The cashier with whom I dealt
(Amelia?--former salesperson) was wonderful. She came out and helped
me get my BlueTooth set up. Many folks would have been unwilling to
make that extra effort, so I hope you will recognize her for going the
Clement G, San Francisco, CA
"ALL were smiling..."
The service staff was wonderful
Employees were very busy, yet very friendly and ALL were smiling. Chris
Sims took very good care of me and got me in and out. I traveled 80
miles to this dealership and passed 5 on the way because of the awesome
and positive staff at Toyota Walnut Creek. I will be back for every
Colette P, Modesto, CA
"I like this..."
doing last task I definitely support this "Gone Green" project. It's nice to see companies coming up with ways to make less of an impact on our environment.
Sarah H, San Francisco, CA
"Best car buying experience ever!"
Our salesperson Mario was
very thorough and spent quite a bit of time with us answering all of
our questions and making sure we got all our questions answered. He
showed us and explained many different options and asked questions about
us to make sure that the car we were getting was matched to us. This
was by far the best car buying/leasing experience we've ever had!
Javier V, Oakland, CA