I recently purchased a 2026 Toyota Crown from WC Toyota, and the entire process was incredibly smooth thanks to Jay. I hadn't bought a new car in over 10 years, so all the new technology felt a bit overwhelming at first. Thankfully, Jay was very patient and walked me through all the buttons, features, and screens in my new car. He also made the paperwork part effortless — we communicated by text ahead of time, and he had everything ready to go when I arrived, so the signing process was quick and easy. It was a great experience working with Jay, and I truly appreciate his professionalism, patience, and understanding.