It was a transparent and straight forward process to get our Venza at Toyota- Walnut Creek. The sales consultant Mondy Shen is very experienced and knowledgeable. He answered all our questions and helped us to go through all processes within 2 hours. We definitely will come back if we are getting another car. Highly recommend Toyota-Walnut Creek- not only it's MSRP-$1 policy, but also it's professional manner.